EC3, the traditional insurance district of London, is home to the oldest and most respected insurance market in the world, centred around Lloyd’s of London which continues to lead the world in the placement of specialist insurance risks.

Lloyd’s of London’s modern reputation for excellence owes much to its response to the San Francisco earthquake in 1906, when leading underwriter Cuthbert Heath famously instructed his San Franciscan agent to “pay all of our policyholders in full, irrespective of the terms of their policies”.

An outstanding approach to claims payment is fundamental to the health of any insurance market. Whilst many leading insurers continue to follow Cuthbert Heath’s approach, and aim ensure that honest policy holders with genuine claims are paid in full, as quickly as possible, occasionally the claims process doesn’t run as smoothly as it should. Other, less scrupulous, insurers will only pay claims when they have no way to avoid doing so.

We act for policyholders whose insurers refuse to pay their valid claims. As specialist City solicitors our focus is on complex and high value insurance disputes. Our clients include global multinationals, foreign and UK-based companies which place their insurance in the London market and high net worth individuals.