Fenchurch Advocacy Services
At Fenchurch Law, we are committed to the success of our insurance broker partners, with whom we stand shoulder to shoulder as we work together to achieve the best possible client outcomes.
Fenchurch Advocacy Services is a non-legal insurance consultancy and advocacy service that we offer to brokers, which has been designed to replicate the high quality, specialist claims advocacy currently only offered by the ‘big 3’ brokers and the nationals.
Our flexible and innovative service offers brokers access to an ACII-qualified and chartered status insurance claims practitioner, who will provide expert support, advice and assistance on claims-related issues.
We launched the consultancy and advocacy service to complement and support brokers’ in-house teams, to assist your Account Executives if they are managing the issues, or to supplement the existing resource and capabilities of your Claims teams.
Consultancy
Our Consultancy service is a desktop advisory response, designed to support brokers with claims-related issues on which you require guidance or a second opinion, and includes:
- Initial coverage assessment (this is distinct from our existing enquiry service which relates to coverage disputes once the insurer has made their decision)
- Initial notifications – which policies do you need to notify?
- Guidance on interpretation or application of policy wordings, schedules or endorsements
- Advice on claim presentation / settlement / resolution
- View on legal liability where you or your client dispute an insurer’s decision
- Advice on challenging reserves / quantum and file closure
- Advice on disease claims and tracing missing EL cover
Advocacy
Our Advocacy service is available to your Clients, on a direct engagement basis, if they have disputes which are eligible for referral to the Financial Ombudsman Service. We can assist with:
- Enquiries by loss adjusters or solicitors
- Liaison with insurers or other parties
- Claim Settlement
If you would like more information on these services and our charges, please contact our Insurance Consultant Phil Taylor at phil.taylor@fenchurchlaw.co.uk, or register your interest below:
Register your interest
Call us on +44 (020) 3058 3070
On your side
Our services
Specialist
Our practice groups
Our people
Our clients and their brokers draw confidence from the quality of the Fenchurch Law team.
![](https://www.fenchurchlaw.co.uk/wp-content/uploads/2024/04/4caf0397-956f-ff6f-5002-d53f8e254b18-uai-258x176.png)
Upcoming events
Northern Coverage Symposium 2024
We are delighted to announce that the Northern Coverage Symposium is making its return this year. Join us on 6th June at Aspire Leeds for an insightful half-day event.
Date: 6th June 2024
Advising a construction and engineering joint venture on the interpretation of a defect exclusion clause under a project CAR policy following the occurrence of damage during the construction of an underground pipeline.
![Fenchurch Law Lloyds Building](https://www.fenchurchlaw.co.uk/wp-content/uploads/2020/06/lloyds-building-uai-258x141.jpg)
Our approach
Understand how our solicitors support honest policyholders with genuine claims to ensure their claims are paid promptly and in full
We work shoulder to shoulder with insurance brokers to combine legal and commercial pressure on behalf of policyholders
![Fenchurch Law Our Culture](https://www.fenchurchlaw.co.uk/wp-content/uploads/2020/08/our-culture-uai-258x141.jpg)
Our culture and values
Freedom and responsibility are at the heart of the unique culture of our law firm
At Fenchurch Law, we are building a strong and successful business with a unique culture
![Fenchurch Law Join us](https://www.fenchurchlaw.co.uk/wp-content/uploads/2020/08/join-us-uai-258x141.jpg)
Join us
Interested in joining our growing team of talented and specialist insurance dispute solicitors?
We are an enthusiastic and entrepreneurial team of talented and passionate individuals, specialists in our fields. We share a vision for how a law firm can and should operate, and we are united in our commitment to delivering outstanding outcomes for our clients
Policy Cover for Cladding “Damage”
23 July 2024
A combustible cladding crisis has engulfed the construction sector in recent years, with tragic fires in apartment blocks in London, Melbourne, Dubai and Valencia indicative of systemic global risks.…
CrowdStrike Outage – Insurance Recoveries
23 July 2024
Many businesses have suffered losses following a catastrophic IT failure when an update released on 19 July by US cybersecurity firm, CrowdStrike, caused crashes on Microsoft Windows systems…
Climate Risks Series – Part 1: Climate litigation and severe weather fuelling insurance coverage disputes
5 July 2024
The global rise in climate litigation looks set to continue, with oil and gas companies increasingly accused of causing environmental damage, failing to prevent losses occurring, and improperly…